Attention, not a saved filter
The work-order list opens with issues reported and overdue work. Tap a bucket and you're in that queue. When both are empty, the banner hides.
The job is the record.
A work order in Resolve is the thing the office schedules, the crew ticks, the inspector follows up, and finance bills. Not a row in a spreadsheet that someone has to copy into three other tools.
What it is
One job, a real lifecycle
Every work order moves through Draft, Scheduled, Active, Overdue and Closed. Status is driven by the schedule and the building's time zone — not by someone remembering to flip a dropdown.
- One-off jobs and recurring series (weekly, monthly, yearly) from the same form
- A shared calendar, including multi-day jobs as a single bar
- Assignees, watchers, a requester, and optional CC on the same record
- Tasks as line items: catalog services when it's billable, a punch list when it isn't
- Photos live on the job — job info for the crew, finished-work photos as proof
In the office
Dispatch without a second system
Recurring work that stays a series
Change one visit or the rest of the series. Skip, cancel, split a cadence, end a series. Future visits inherit the template; a photo from Tuesday stays on Tuesday.
Coverage and offboarding
When someone is out or leaves, reassign their open work in one pass. A digest goes to the people covering. Later human reassignments are left alone.
Closed is still correctable
A closed job is a record, not a dead end. Managers can open a correction session with a reason. Once a line is marked invoiced, money edits go through adjustment — the original price stays.
A Tuesday
From a request to a closed record
The request lands
Typed in the office, proposed from Gmail, accepted on a quote, or scheduled as a punch list after a walk. Same work order.
It is on the calendar
Assignees, a due window, tasks, photos. Recurring series keep the cadence without a pile of copies.
The crew closes it
My Day, ticks, photos. Finance bills the closed billable work. The record is still correctable if someone got it wrong.
Related
Where a work order goes next
See it on your buildings
Early-access demos, with a person. We'll say plainly whether it fits how you work.