Work-order descriptions
A button on the description field. Permission-gated. The crew sees the short version; the office can keep the long one.
Short enough for a phone. Still the same job.
Office staff write long. Crews read on a three-inch screen between floors. Summarize with AI is a button on the description — permission-gated, optional, and only when you press it.
On the work order
Paste the email. Keep the short version.
Office staff write the way they talk — a forwarded thread, a walk-through dump, three buildings in one paragraph. Summarize with AI turns that into something a crew will actually read on a phone.
- The button stays off until the description is actually long
- You edit the result before it lands on My Day
- The long version can stay in notes if the office still needs it
Description
Hi — tenant on 3 reported standing water by stall 2 in the men's restroom and an empty soap dispenser. Can someone look this afternoon? Photos attached from Priya.
Summarize with AIStanding water, 3rd floor men's restroom. Empty soap dispenser.
Where it runs
Two places. Same rule: you asked.
Gmail proposals
When the add-on is connected, the same model helps propose a building, requester and description from the open message. You still confirm before a job exists.
You stay in the loop
Nothing runs in the background. Nothing rewrites a closed job. Summarize is a tool the office picks up, not a process that runs the company.
A Tuesday
From a forwarded thread to My Day
The email lands
A property manager writes three paragraphs. Someone on the desk pastes it onto the work order.
Summarize, then edit
Hit the button. Read the short version. Fix anything it got wrong. Save.
The crew reads it
My Day shows the short description. The long thread is not what they have to decode between floors.
See it on your buildings
Early-access demos, with a person. We'll say plainly whether it fits how you work.