Acceptance schedules the work
A quote mints a billable work order up front, hidden until it's accepted. On accept, that job is scheduled. Decline, expire or cancel — the draft job is cancelled with it.
Price it once. The job is already there.
Day work — strip and wax, carpet, post-construction — has to be quoted, approved, scheduled, delivered and billed. Resolve keeps that chain on one record.
For the customer
Approve from a link. No portal.
Customers do not log in to Resolve. They get a quote email and a page that asks them to approve or decline. That's the whole customer experience, on purpose.
- Line items priced from your service catalog
- PDF and email with building address and bill-to from the QuickBooks customer
- One-time and recurring totals kept separate — they are not added together
- A grouped quote can cover several buildings for the same requester
Resolve quote
Common-area floor care
Harborview Center · valid 14 days
Strip and wax, breakroom$1,240
Carpet extraction, lobby$680
Total$1,920
ApproveDecline
What the customer sees
Task descriptions, not the internal work-order description. Rates lock on acceptance; quantity can still be corrected. Variable-quantity lines are marked as estimates on the PDF.
Priced from your catalog
Line items come from the QuickBooks service catalog, so the quote, the job and the invoice are naming the same thing.
One-time and recurring, kept separate
A grouped quote can cover several buildings for the same requester. One-time and recurring totals stay on their own lines — they are not added together.
A Tuesday
From the walk-through to scheduled work
Price it
Build the quote from the catalog against the building you already have on file.
They approve the link
The customer gets an email and a page. No login, no portal, no “please download our app.”
The job is already there
Acceptance schedules the work order. The crew sees it in My Day. Finance will bill that same record.
See it on your buildings
Early-access demos, with a person. We'll say plainly whether it fits how you work.